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Fireplaces and Inserts Recalled by Monessen Hearth Systems Due to Risk of Fire

The U.S. Consumer Product Safety Commission, in cooperation with Monessen Hearth Systems Co., of Paris, Kentucky, announced a voluntary recall of Signature Command™ (electronically) Controlled Direct and B-Vent Gas Fireplaces and Inserts.

A control component in the recalled fireplaces and inserts can prevent the unit from lighting though gas continues to flow, posing a fire hazard. Consumers should immediately stop using and turn off the fireplace using the master control switch on the command center which is located inside the control door.

This recall involves electronically controlled Majestic, Monessen and Vermont Castings direct-vent and B-vent gas fireplaces and inserts which were sold between October 2011 and October 2012. Models included in the recall have serial numbers ranging from 11-X-027322 to 11-X-031501; 12-X-000275 to 12-X-015206, 11-P-032597 to 11-P-059389; and 12-P-000202 to 12-P-037583. The serial number is printed on a rating plate affixed to a cable inside the lower or side control door. For information on locating the rating plate and identifying model numbers affected by the recall, go to http://www.mhsc.com/identify.html.

For additional information regarding this recall consumers may contact Monessen Hearth Systems at (877) 406-9180 [press 8], from 8 a.m. to 5 p.m. ET Monday through Friday or go to Monessen’s website at http://www.monessenhearth.com/customer-care/signature-command-recall-information/.

For information on locating the rating plate and identifying model numbers affected by the recall, go to http://www.youtube.com/watch?v=yTNXhjMyt-I&feature=youtu.be or http://www.mhsc.com/identify.html.

For fireplaces and inserts installed by Fireplace Solutions, please call 855-245-6176 or send an email to recall@fireplacesolutions.com to arrange a free repair.

Majestic Prodigy B Vent

Monessen BDV Direct Vent Fireplace

Vermont Castings Aura Direct Vent Fireplace

 

Contact

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Fireplace Solutions LLC
Northern Virginia Division
14088 A Sullyfield Circle
Chantilly, VA 20151
(703) 961-0212 - Phone
(703) 961-0216 - FAX

Fireplace Solutions LLC
Maryland Division

7476 New Ridge Road
Hanover, MD 21076
(410) 792-2302 - Phone
(301) 450-3724 - FAX

Fireplace Solutions LLC
Richmond Virginia Division

303 Ashcake Road, Suite K
Ashland, VA 23005
(804) 299-4100
Phone
(804) 525-9561 FAX

Fireplace Solutions, Inc.

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